Top 10 Petal & Post Customer Reviews: Real Stories About Flower & Gift Delivery Across South Africa
What Our Customers Have to Say About Us
Reading reviews from our customers is an absolute treat for our team! At Petal & Post, we are always excited to hear how our flower and gift deliveries have made someone’s day a little more special. Over the past decade, we have received the most heartwarming feedback from customers across South Africa and beyond – and we would love to share it with you.
We have compiled our top ten favourite reviews from our most loyal customers. Here is what they had to say…
Review #1 | The Personal Touch That Sets Us Apart: Handwritten Cards
“Beautiful bouquets of seasonal flowers were delivered, along with a handwritten card (!). Both the recipient and the sender were delighted. Thank you very much!”
Why We Still Write Every Card by Hand
Whenever we receive a compliment about our handwritten card service, our whole team lights up. At Petal & Post, we believe that truly luxurious gifting always carries a personal touch. When you include a message with your order, we carefully transcribe every word exactly as you intended it – ensuring your authentic, heartfelt sentiment is delivered beautifully alongside your gift.
Review #2 | Real-Time Flower Delivery Tracking – Peace of Mind, Every Step
“The team at Petal & Post are truly exceptional. Their professionalism, friendliness, and responsiveness make working with them a pleasure. The delivery system is a game-changer – being able to track drivers in real time adds such peace of mind. Overall, the entire experience with Petal & Post is seamless, and naturally, they offer the most stunning floral arrangements!”
How Our Live Delivery Tracking Works
Our team works tirelessly to deliver a premium gifting experience from start to finish. To give you total peace of mind, our unique real-time tracking system keeps you updated at every stage – from the moment your floral arrangement is crafted in our studio to the exact second it arrives at your loved one’s door.
Review #3 | Corporate & Bulk Flower Orders in Cape Town
“Beautiful blooms and exceptional service! Our team had to place quite a few orders at the same time, and the Cape Town team went above and beyond to help us pull it all together seamlessly. Everything arrived on time and looked absolutely stunning – couldn’t be happier!”
Flower and Gift Delivery for Businesses
Whether you are ordering for an individual or coordinating gifts for an entire office event, we are happy to customise our services to fit the occasion. We offer a corporate gifting service – perfectly suited to any event, team size, or celebration.
Review #4 | Our Customer Care Team Has Your Back
“I accidentally ordered roses for the wrong day and messaged them on their website to ask if I could pick them up the same day – and they made a plan for me. I love that they have made this experience so personal and human. The packaging was quality. They are located in a really unique spot at 44 Stanley. Highly recommended.”
Mistakes Happen – We Sort Them Out Fast
Ordered the wrong date or the wrong product? Don’t stress. This review shows exactly how quickly our team resolves checkout errors. The fastest way to get help is through our live agent Cara on our website – simply start a chat and we will do everything we can to get your order sorted on the same day where possible. You are also welcome to email or call us, but Cara is your quickest route to a solution.
Review #5 | Turning a Delivery Hiccup into a 5-Star Experience
“Excellent experience overall. From an easy and well-supported ordering process through a great range of product options to a seamless delivery service. You missed one aspect of the delivery instructions, but your lovely team quickly resolved it – you have a fan!”
Accountability Is Everything to Us
This review is a testament to how we handle the rare occasion when something does not go perfectly. At Petal & Post, we are committed to constantly improving our systems and delivering the best possible experience – so reviews that flag any oversights are always welcomed and acted on.
In the unlikely event that a delivery instruction was overlooked, simply visit our website and chat to our live assistant, Cara (she is a real person!). You will receive a response within seconds, connecting you directly to one of our team members to resolve the issue swiftly. This commitment to accountability is how we have maintained a trusted and reliable flower delivery service across South Africa.
Review #6 | A Decade of Trust: Our Loyal Returning Customers
“I have used Petal & Post for many years and they have always been my go-to flower and gift delivery service in South Africa! They are reliable, efficient, and super responsive. Thank you for always helping me brighten friends and family’s special occasions with the most gorgeous, unique arrangements.”
Building Relationships One Delivery at a Time
Building lasting connections is at the heart of everything we do. Whether you are ordering a once-off bouquet or have signed up for our convenient weekly flower subscription, we track your preferences to ensure you always receive the same premium, personalised experience.
Review #7 | Same-Day Flower Delivery in South Africa
“I received the most beautiful gift from Petal & Post and was so impressed that I immediately sent one to a loved one. I placed my order at 12:00 on a Saturday and it was delivered by 14:00 the same day – absolutely incredible service. The quality, presentation, and speed exceeded all expectations. Highly recommend Petal & Post for thoughtful, reliable gifting.”
How Our Same-Day Delivery Works
At Petal & Post, we offer same-day flower and gift delivery for all orders placed before 14:00. Should the recipient not be home at the time of delivery, we will reschedule for the very next day at no extra hassle to you. Our drivers are on the road from 10:30 am until 6:00 pm, ensuring every order is delivered to the Petal & Post standard.
Review #8 | Send Flowers to South Africa from Abroad
“Ordered from the UK for my friend in Johannesburg. They were delivered within hours and she was absolutely delighted – beautifully packaged and very fresh. Ordering was simple and I was kept up to date with the entire process. Thank you for making my friend’s day. We were also taken by the flower food in a bottle – I have never seen it presented that way before!”
How to Send Flowers and Gifts to South Africa from Overseas
Looking to send flowers or a gift set to South Africa from overseas? We have you covered. Our reliable delivery network makes it easy to order from anywhere in the world – straight to your loved ones in Mzansi. When you cannot make the trip home yourself, our team ensures your gift arrives beautifully packaged and hand-delivered, so distance never gets in the way of a meaningful moment.
Review #9 | Fresh Flower Posy Delivery — Valentine’s Day in Bloom
“Brilliant service. I ordered a Valentine’s bouquet and am delighted that it arrived at 8 am! It is stunning and looks just like the photo on the website. Well done to Petal & Post.”
Why Our Weekly Posy Earns 5 Stars Every Time
With 3 sizes to choose from, our Posies are the perfect size to express a heartfelt gesture. Each posy is made up of farm-fresh flowers delivered to us every morning by local South African farmers. Because we follow nature’s calendar, we design a brand-new arrangement each week – some weeks feature proteas, other weeks showcase sunflowers, and this week highlights beautiful lilies, all depending on what is freshly harvested.
As a brand that proudly supports local farmers and small businesses, we love bringing you unique seasonal arrangements. Whether you are in Cape Town or Stellenbosch, Johannesburg or Pretoria, or Durban or Ballito, we have the perfect posy for you this week.
Review #10 | Luxury Rose Box Delivery – A Birthday Surprise Done Right
“What a delight! The biggest heartfelt ‘THANK YOU’ to you and the team for making the decision to choose Petal & Post for THE most exquisite birthday surprise! The support received, the most stunning and elegant packaging to the blooms – oh my word! Am sold! Your Rose Box is such a delight and joy to gift. Thank you and will be ordering soon again.”
About Our Signature Luxury Rose Box
The Maritim Pink Rose Box features 20 perfectly rich pink roses sourced from the beautiful Kenya region in Africa, delicately packed in a specially ventilated box designed to keep them as fresh and cared for as possible during delivery. Upon arrival, care instructions can be found on the back of the flower food bottle tucked inside, helping you and your loved one preserve the roses for longer.
Perfectly suited for a romantic gesture or a friendship gift, this luxury rose box says “I love you” with 20 elegant blooms.
Complement your Rose Box with:
- Amanda Jayne Pink Petal Tin Candle
- Sweet LionHeart Peanut Butter Cookies
- 1701 Toasted Coconut Nougat Box
Loved reading about these experiences? Shop our full collection and create your own Petal & Post moment today.